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Keep the original packaging and tags in place for a successful return. Without original packaging and tags, products won’t be returned.

  • The product must be unused and should not have any wear and tear.
  • The return and exchange request must be raised within 10 days of the delivery of the product.
  • Products bought during the sale are not refundable.
  • Once your return/exchange request is approved, it will be picked up by our courier partner within 7-10 days.
  • There will be no return or exchange for the customized products.
  • Some particular products that have no return/exchange policy cannot be returned/exchanged under any circumstances.

Domestic Orders

Cancellation Policy
If you want to cancel the order, please do it before the item is dispatched. Once the product is dispatched, a shipping fee will be charged for cancellation. You can request cancellation from“my order” section on our website.
Return Policy
  • Please be mindful of the fact that return or exchange request can be placed within 10 days of receiving the product.
  • If the package of your product is torn or damaged, please don’t receive the product. Let us know and we will issue a replacement without any additional charges.
  • If you receive a wrong or defective product, let us know. We will provide you refund and replacement option and you can choose what you want.
  • Refund will be issued once product is received at our hub and it passes the quality check.
  • Once the item is shipped, shipping charge will be levied on cancellation.
  • For cancellation request before the order is shipped, the full amount will be refunded.
  • Refund will be issued either to your wallet or to the original payment method according to your choice.
  • If you are in a location where our courier partners don’t have pick facility, you will have to self-ship the product to us.
  • For COD orders, we can issue a wallet refund/ Gift-Card.
  • If you‘Exchange’ any product and then apply for ‘Return’ option on that, you will have to bear the shipping charges.
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